Wednesday, November 28, 2007

AAHSA Recap 2007 National Conference

2007 ANNUAL MEETING HIGHLIGHTS
Largest-ever Annual Meeting Closes With Charge to "Live Your Story"

http://www.aahsa.org/conferences/annual_meeting/default.asp

AAHSA closed its Annual Meeting & Exposition with a grand finale featuring Jerry Friedman, an award-winning photographer whose book Earth's Elders offers a glimpse into the hearts and minds of the 62 oldest people on earth through his camera lens. A free Webcast of the closing general session is available for viewing for the next two weeks. The session featured some of the children attending the Annual Meeting and a performance by New York Repertory Company High School for Theatre Arts, the high school featured in the movie Fame.
Watch the Webcast.
View photos from the Annual Meeting.

If you registered but could not attend the event, we're sorry we missed you. Order CD-ROMS for select sessions.

See Photos from the Sessions:

http://www.flickr.com/photos/aahsa/with/1776843423/




imagine the future of aging
A Vision Video for Aging and Technology

The video will give you a glimpse, through the eyes of one family, of what the future of aging could look like with help from developing technologies that are possible, practical and affordable.

Watch the video


Wednesday, October 24, 2007

Key to funding for eldercare technologies? Pilots

SAN FRANCISCO--Fighting the funding battle for eldercare technologies can come via large-scale pilots or highly successful small-scale ones, say health care companies.

No matter the size, a pilot not only serves as a means to vet whether an eldercare technology will work, but it also generates much needed data for insurance companies and government entities to weigh whether they might be willing to pay for such technologies, according to panelists Tuesday at the fourth annual Healthcare Unbound conference.

Northeast Health, an upstate New York health care provider that operates a wide range of services including independent and assisted care for seniors, has conducted several small-scale pilots with IBM, GE Global Research, as well as one on its own.

In one case, Northeast Health conducted a pilot with two patients of an insurance company to prove that remote, or "telehealth," monitoring technology could save the insurance company money.

"We said to one insurance company, 'give us a couple of your most expensive patients, the ones who are always in and out of hospitals,'" said Lisa Gaudet, director of remote care technology and genetic services for Northeast Health. "They told us in one month we saved them $50,000 for one patient and $100,000 in a month for the other one."

Other pilots included a group of 35 participants in 2003 with IBM and the American Society on Aging. The 18-month pilot examined how seniors ages 65 and over used IBM's software to change the way a Web site is viewed, such as its font size, colors, size of the page and other features, Gaudet said.

"If you can't see what you're doing, that makes it difficult," she said. "The goal was to develop software for the visually impaired and increase their independence with using the Web."

Seventy percent of the pilot participants said they would not purchase the technology because its only application would help them improve their eyesight on the Web, while 30 percent indicated they would buy the software, Gaudet said.

Since 2003, Northeast has conducted three pilots with GE, which have ranged from 5 to 15 participants and lasted anywhere from eight months to a year. The health care provider will begin a fourth but unrelated pilot next year, which is expected to last about six months. Northeast is precluded from discussing the details of the pilots because of a nondisclosure agreement, she said.

Front Porch, a California-based organization that operates a network of retirement communities, began a pilot two years ago with Dakim, using its Dakim (m)Power Cognitive Fitness System.

The touch-screen device is designed to improve seniors' cognitive fitness by delivering personalized content that changes based on the fitness of their brain for that particular day.

"We wanted something engaging," said Kari Olson, chief information officer for Front Porch, which wants seniors to engage in cognitive activities on a regular basis because of the long-term benefits.

The pilot initially began with one prototype in 2005, grew to an expanded test of 10 units last fall and is now being tested among 300 Front Porch residents using 26 devices. Plans are in the works to expand the testing to all Front Porch campuses and test a home version, Olson noted.

One lesson the company learned? "You don't call it a computer or technology," said Olson. The seniors "won't touch it."

She advised presenting the technology as something "fun" or beneficial to their health.

Seniors should also be allowed to chime in on how the technology could be improved and other changes that may be needed, Olson said, adding: "Dialogue is key to a pilot's success."

While health care providers may find themselves in awe of the technology, Olson said that's not the end game.

"All this is cool technology, but it's not the point. It's the culture, people and support process you need to look at that," she said.

By Dawn Kawamoto
http://www.news.com/Key-to-funding-for-eldercare-technologies-Pilots/2100-11393_3-6197238.html

Tuesday, October 16, 2007

Services vs. Construction

Is the future of Senior Housing looking more like everyone's old, familiar home -- the current four walls we reside in? It might be that multi-dwelling units are becoming the dinosaurs of our industry as more and more savvy operators are considering a service-delivery model based upon Ritz-Carlton's and Disney's successful formulae.

Will technology, remote monitoring, and high speed bandwidth that delivers, voice, data and video to the home trump real estate development as the future business model for the aging population?

Food for thought . . . see the recent article below.

BB


October 04, 2007
Singapore Hospital Tests Video Visits at Patients' Bedsides

Singapore General Hospital during the past six months has been pilot testing a system that allows people to use via camera phones to videoconference with patients or doctors through a bedside digital terminal, the Business Times Singapore reports.

The system, called SingHealth's Patient Bedside Terminal, includes a touch screen information system mounted to patients' beds that can enhance communications between physicians and patients. Doctors and nurses also can retrieve electronic health records and radiology images through the bedside terminal.

By the end of the year, parents with children at the KK Women's and Children's Hospital will be able to make video calls through the SingHealth terminals to physicians to receive updates on their children's conditions, the Times Singapore reports.

The bedside terminal is secured by a two-factor authentication code that doctors and nurses must use to log on to the system.

The 12 bedside terminals reportedly cost less than $100,000 to develop (Kiat, Business Times Singapore, 10/4).

Thursday, September 20, 2007

Is the Future of Senior Housing @ Home?

Home As The Site of Care: Redesigning Health Care For the 21st Century

An emerging philosophy in senior care emphasizes the need for Home TeleHealth, and to be put simply – keeping health care recipients in their home and improving opportunities to heal chronic illness. The components to consider are:

  1. Identifying changing demographics and characteristics of the chronic disease population
  2. Defining the components and implementation strategies that centers care delivery at home
  3. Advocating and evangelizing the importance of evidence-based research and evaluation of the Home TeleHealth industry, to provide safe and cost effective care in the home
  4. Demonstrating how patient choice and patient satisfaction are fundamental to the success of all Home TeleHealth programs
  5. Defining clinical, technical and business elements necessary to sustain a successful HomeTeleHealth program
  6. Providing a unique opportunity to network with industry thought leaders, clinicians and technology providers

Twenty-first century health care redesign has been achieved by identifying changing demographics and characteristics of the chronic disease that makes the home the most appropriate place to deliver care. Centering patient care in the home has clearly impacted patients enrolled in the program and Community Care Coordination Services has changed the clinical course through care coordination in the home environment, illustrated in specific patient cases.

What does Community Care Coordination mean for seniors?

The mission of Community Care Coordination is: coordinating the right care, at the right place and at the right time. The vision is that the residence is the place of care. The target market is the senior population with chronic conditions, high users, frequent system users, high risk (clinically complex) users, and high cost (over $25,000 per year) users. The program seeks to understand cost effectiveness, efficiency of care, the quality impact to patients and care givers, patient / provider satisfaction and best practices.

With this approach, patients' empowerment can be achieved by allowing independence from caregivers and the hospital. As one patient put it – who wants to go to the hospital and be away from familiar surroundings in the home? When patients take responsibility for their care, they enjoy feelings of pride and security. It enhances their quality of life by bringing the caregiver to the home and builds a bridge between the patient and their caregiver. No longer are visits performed in a rush, and with strangers. Outcomes are improved, often with results that are superior and in shorter duration. In some cases, lives were actually saved by quicker and more accurate results. Reduced hospitalizations were achieved by improved care and attention to the chronic conditions. And even though some seniors have been characterized as resistant to change, there were high levels of satisfaction with the care and technology. Indeed, Home TeleHealth is improving the quality of life for seniors and in some cases, has saved lives by being available all the time!

Training is a critical element if the technology and care are to be successful. Clinicians must prepare an assessment of the needs and issues with the interest of the patient clearly emphasized. All the staff and patients must buy-in to the process. Early champions must be willing to think outside the box to overcome problems and obstacles and not be technophobic. The first population must be respected by their peers and patients. Staff and patients must trust the technology and their ability to use it. Patient instructions must be clear, concise and include installation and orientation information. Of course there must be a patient instruction checklist for equipment maintenance, including such basic items as no food, liquids, cleaning materials on the equipment, keeping the equipment out of the reach of children and not adjusting the equipment unless instructed to do.

Some of the more typical equipment features include camera, video monitor, speaker phone, interface to communication line and monitoring equipment. The technology should be evaluated in terms of Home TeleHealth priorities such as the patient's needs, provider's needs, the agency requirements and ease of technology implementation. The technology should not be invasive of the patient's needs and care, and in fact, if that is the case, it should be discontinued from use. However, with the success of the equipment, this is not the case with practitioner and patient attention and approval

It is clear that with the tremendous success of various pilot programs, this is a model which should be carefully evaluated and followed by other members of the private and public health care provider community. It has dramatically reduced the cost of providing care to the chronically ill and provided immediate quality of life benefits to the patients.

What does the above concept say to the owners of senior housing organizations? Are we facing a paradigm shift centered around "Aging in Place?"

Food for thought . . .

BB

Monday, September 10, 2007

Opus Gardens: Doing it Right from the Ground Up—A Case Study


Editor’s Note: In the first issue of TSH , we promised to carry real world stories about how senior housing sites were bringing the benefits of technology to their marketing, operations, staff, and residents. Thanks to the owners of Opus Gardens, TSH has been given a unique opportunity to follow a deployment story from conception, to groundbreaking through Grand Opening. To help our readers understand the many considerations and decisions that go into installing a state-of-the-art technology platform, TSH begins in this issue an on-going series that will include photos and interviews; we call it, Technology from the Ground Up: The Evolving Story of Opus Gardens. Stay tuned and enjoy your ringside seat! In the following post the names have been changed to protect the privacy of the parties.

Located in the town of Tukwila, Washington, just outside Seattle, Opus Gardens will be a multi-building, 151 -unit campus providing both assisted living and Alzheimer’s care. The unusual thing about Opus Gardens is that the owners are dedicated to incorporating a full range of cutting edge technology—hardware and software—in the building before they even break ground. The technology infrastructure will support the building’s day-to-day operations and also ensure complete broadband connectivity to every resident.

Opus Gardens was conceived and designed by Crescent Capital Investment, a development firm with a successful track record developing multi-tenant, multi-unit living spaces. CCI has partnered with a nationally known expert in senior living communities, and together the two make a winning combination that may help usher in a new type of senior housing community.

Several factors led this team to the conclusion that their project needed to incorporate cutting edge technology:

  • The increased demands for connectivity on the part of seniors and their family members
  • The positive impact broadband (“always on”) connectivity has on the health, well-being and satisfaction of seniors (much as Richard Adler outlines in his study—see “What’s New)
  • The operational advantages, cost savings, efficiencies and revenue generating possibilities that come with taking a holistic approach to business operations, resident care, quality of life, and customer satisfaction
  • The Ownership’s express desire to make the entire project a showcase for technology
  • A regulatory requirement to be fully HIPAA compliant from the start (as detailed in “Hip on HIPAA”)

Some of the many issues that the owners are reviewing before making final decisions include:

  • What kind of hardware and software and in what quantities should be provided to support operations and marketing.
  • What kind of hardware and clinical systems will support the care staff, including whether such devices should be wireless.
  • Outfitting an on-site telemedicine suite with high-speed videoconference capabilities.
  • The need for HIPAA compliant software, encryption, and training.
  • Video and web conference capabilities for the residents to communicate with friends, family, and healthcare providers.
  • The build-out into resident rooms, including an always-on IP-based broadband network, digital television, Internet access, phone lines, video-on-demand services, digital music, and interactive gaming.
  • Remote monitoring of residents in the Alzheimer’s unit via web cams and remote monitoring medical devices.
  • The creation of an interactive web site that will market Opus Gardens using video, virtual tours, and 3600 photos.

The owners hope to use Opus Gardens as a template for creating a chain of senior communities, each of which uses a cutting edge technology platform to improve returns and also make life better and healthier for the residents.

As options are debated and decisions made, we’ll keep you informed so you can see, first hand, one way in which the senior living industry is responding to the collision of those two mega-trends, technology and the aging of America.

Next post we’ll feature more information from the design and specification phase of the Opus Gardens project.
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Tuesday, August 21, 2007

Google and Microsoft Look to Change Health Care

August 14, 2007

From The New York Times

By STEVE LOHR

In politics, every serious candidate for the White House has a health care plan. So too in business, where the two leading candidates for Web supremacy, Google and Microsoft, are working up their plans to improve the nation’s health care.

By combining better Internet search tools, the vast resources of the Web and online personal health records, both companies are betting they can enable people to make smarter choices about their health habits and medical care.

“What’s behind this is the mass consumerization of health information,” said Dr. David J. Brailer, the former health information technology coordinator in the Bush administration, who now heads a firm that invests in health ventures.

It is too soon to know whether either Google or Microsoft will make real headway. Health care, experts note, is a field where policy, regulation and entrenched interests tend to slow the pace of change, and technology companies have a history of losing patience.

And for most people, typing an ailment into a Web search engine is very different from entrusting a corporate titan with personal information about their health.

Google and Microsoft recognize the obstacles, and they concede that changing health care will take time. But the companies see the potential in attracting a large audience for health-related advertising and services. And both companies bring formidable advantages to the consumer market for such technology.

Microsoft’s software animates more than 90 percent of all personal computers, while Google is the default starting point for most health searches. And people are increasingly turning to their computers and the Web for health information and advice. A Harris poll, published last month, found that 52 percent of adults sometimes or frequently go to the Web for health information, up from 29 percent in 2001.

If the efforts of the two big companies gain momentum over time, that promises to accelerate a shift in power to consumers in health care, just as Internet technology has done in other industries.

Today, about 20 percent of the nation’s patient population have computerized records — rather than paper ones — and the Bush administration has pushed the health care industry to speed up the switch to electronic formats. But these records still tend to be controlled by doctors, hospitals or insurers. A patient moves to another state, for example, but the record usually stays.

The Google and Microsoft initiatives would give much more control to individuals, a trend many health experts see as inevitable. “Patients will ultimately be the stewards of their own information,” said John D. Halamka, a doctor and the chief information officer of the Harvard Medical School.

Already the Web is allowing people to take a more activist approach to health. According to the Harris survey, 58 percent of people who look online for health information discussed what they found with their doctors in the last year.

It is common these days, Dr. Halamka said, for a patient to come in carrying a pile of Web page printouts. “The doctor is becoming a knowledge navigator,” he said. “In the future, health care will be a much more collaborative process between patients and doctors.”

Microsoft and Google are hoping this will lead people to seek more control over their own health records, using tools the companies will provide. Neither company will discuss their plans in detail. But Microsoft’s consumer-oriented effort is scheduled to be announced this fall, while Google’s has been delayed and will probably not be introduced until next year, according to people who have been briefed on the companies’ plans.

A prototype of Google Health, which the company has shown to health professionals and advisers, makes the consumer focus clear. The welcome page reads, “At Google, we feel patients should be in charge of their health information, and they should be able to grant their health care providers, family members, or whomever they choose, access to this information. Google Health was developed to meet this need.”

A presentation of screen images from the prototype — which two people who received it showed to a reporter — then has 17 other Web pages including a “health profile” for medications, conditions and allergies; a personalized “health guide” for suggested treatments, drug interactions and diet and exercise regimens; pages for receiving reminder messages to get prescription refills or visit a doctor; and directories of nearby doctors.

Google executives would not comment on the prototype, other than to say the company plans to experiment and see what people want. “We’ll make mistakes and it will be a long-range march,” said Adam Bosworth, a vice president of engineering and leader of the health team. “But it’s also true that some of what we’re doing is expensive, and for Google it’s not.”

At Microsoft, the long-term goal is similarly ambitious. “It will take grand scale to solve these problems like the data storage, software and networking needed to handle vast amounts of personal health and medical information,” said Steve Shihadeh, general manager of Microsoft’s health solutions group. “So there are not many companies that can do this.”

This year, Microsoft bought a start-up, Medstory, whose search software is tailored for health information, and last year bought a company that makes software for retrieving and displaying patient information in hospitals. Microsoft software is already used in hospitals, clinical laboratories and doctors’ offices, and, Mr. Shihadeh noted, the three most popular health record systems in doctors’ offices are built with Microsoft software and programming tools.

Microsoft will not disclose its product plans, but according to people working with the company the consumer effort will include online offerings as well as software to find, retrieve and store personal health information on personal computers, cellphones and other kinds of digital devices — perhaps even a wristwatch with wireless Internet links some day.

Mr. Shihadeh declined to discuss specifics, but said, “We’re building a broad consumer health platform, and we view this challenge as far bigger than a personal health record, which is just scratching the surface.”

Yet personal health records promise to be a thorny challenge for practical and privacy reasons. To be most useful, a consumer-controlled record would include medical and treatment records from doctors, hospitals, insurers and laboratories. Under federal law, people can request and receive their personal health data within 90 days. But the process is complicated, and the replies typically come on paper, as photocopies or faxes.

The efficient way would be for that data to be sent over the Internet into a person’s digital health record. But that would require partnerships and trust between health care providers and insurers and the digital record-keepers.

Privacy concerns are another big obstacle, as both companies acknowledge. Most likely, they say, trust will build slowly, and the online records will include as much or as little personal information as users are comfortable divulging.

A person might start, for example, by typing in age, gender and a condition, like diabetes, as a way to find more personalized health information. If a person creates a personal health record and later has second thoughts, a simple mouse click should erase it. The promise, the companies say, will be complete consumer control.

There are plenty of competitors these days in online health records and information from start-ups like Revolution Health, headed by AOL’s founder, Stephen M. Case, and thriving profit-makers led by WebMD.

Potential rivals are not underestimating the two technology giants. But the smaller companies have the advantage of being focused entirely on health, and some have been around for years. WebMD, for example, traces its lineage to Healtheon, a fallen star of the dot-com era, founded by the Netscape billionaire Jim Clark.

Google and Microsoft are great companies, said Wayne T. Gattinella, WebMD’s chief executive, but “that doesn’t mean they will be expert in a specific area like health.”

Specialized health search engines — notably Healthline — are gaining ground and adding partners. AOL recently began using Healthline for searches on its health pages, even though Google is a close partner.

Still, 58 percent of people seeking health information online begin with a general search engine, according to a recent Jupiter Research report, and Google dominates the field. “Google is the entry point for most health search, and that is a huge advantage,” said Monique Levy, a Jupiter analyst.

Indeed, it is the market reach and deep pockets that Google and Microsoft can bring to consumer health information that intrigues medical experts, and has lured recruits. Dr. Roni Zeiger, a graduate of Stanford’s School of Medicine, a medical informatics researcher and a former primary care doctor, joined Google last year. The 36-year-old, who still sees patients some evenings and weekends at a nearby clinic, said, “At Google, I can use my expertise and knowledge to potentially help millions of people each day.”

Monday, July 23, 2007

Seniors Flock to the Web

More over-65s log on to look up medical information, connect with family and friends

Friday, July 6, 2007

Jim Redding refused to own a cell phone. And the notion of having a BlackBerry or iPod was out of the question.

Yet, within the past year, the 69-year-old Maryland resident has become not only computer savvy but also an avid Internet surfer. After taking a free course for senior citizens at the local library, Redding sends e-mails, organizes boat inspections for his yacht club and even drops in on YouTube to keep current on videos.

"I was dragged kicking and screaming" into the computer age, he said. "I used to gripe about it, but I got the basics and just kept seeing what more I could learn."

Redding is hardly alone. In recent years, seniors have been hooking up to the Internet at a rate that far outpaces the rest of the population.

Since 2000, the number of Americans older than 65 using the Internet rose more than 160 percent, said Susannah Fox, an associate director of the Pew Internet and American Life Project, which tracks the social impact of Internet use.

Over the same period, no other age segment grew by more than 70 percent.

For many, it's a question of economics, as seniors seek access to the lower-priced goods -- including drugs -- that are the hallmark of Internet commerce. They also want to keep up with the growing amount of information that has shifted to the Web and stay connected to friends and family who are communicating via cyberspace.

"They hear, 'For a lower price or more information, check our Web site,' " said Tobey Dichter, founder of Generations on Line, a nonprofit group dedicated to Internet literacy for older adults. "They want access to resources, everything from government help to getting discounts."

And when Medicare made sweeping changes to its benefit plans a year ago, the most accurate and up-to-date information was available on the Internet, Fox said. "Brochures on the many different plans were often out of date soon after they were printed."

Yet the obstacles to becoming regular computer users -- learning a new vocabulary and skills, as well as paying for the technology -- often deter people, Dichter said.

"Many seniors can't see enough reason to enter cyberspace, when the doors are too hard to open," he said. "But then seniors are shut out without electronic access to resources."

The Philadelphia-based group works to simplify Internet use for those age 65 and older, Dichter said, offering software to libraries and senior centers -- anything to get older people over unfamiliar barriers.

AARP offers many courses -- including a driver safety program -- on its Web site, in addition to listings of help centers, medical assistance and prescription information.

On a recent weekday morning at a Maryland library, a group of seniors was online, practicing finding legal, medical and prescription information, contacting officials and government agencies, and even checking on the weather.

"We had one man who quickly learned to research tax records and found out he was owed money," said Cathy Walther, 71, a library volunteer who helps teach classes.

"Computers really are the greatest assistance device since false teeth," the library's branch manager, Gregory Wollon, told the class.

For Walther, embracing the Internet has affected many aspects of her life. She is diabetic and finds foods -- and recipes -- that meet her nutritional requirements but often are not available at the local grocery store.

"I Google search and buy it online in bulk," she said. "That's how I found Irish oatmeal."

She also keeps up with medical information and stays in contact with her doctor via e-mail. Lately, she has been helping to organize her 50th college reunion through e-mail.

"I hear from people I haven't seen in years," she said.

For many seniors, the class opens the door to a world already familiar to their children and grandchildren.

"When I finish this course, I am going to buy a computer," said Jewell Hall, 69. "I came here to learn all I can first. I am a grandmother dummy with a 7-year-old grandson who knows more than I do about computers."

http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/07/06/MNGVDQS0OV1.DTL

This article appeared on page A - 2 of the San Francisco Chronicle

Thursday, July 12, 2007

Connecting seniors to the community, their family and you the administrator

I hope everyone is staying cool and had a wonderful July 4th Holiday. You can catch me at the CAHF conference in Dana Point in two weeks, but in the meantime we are seeing in increased interest in the industry about delivering connectivity and building community using a new crop of web-based applications and senior-friendly training. We'll attempt to profile some of these offerings over the next few months.

As I have discussed in previous postings, owner operators need to provide a connected environment for their residents. However, providing the connection is merely the first step. Without the means to leverage the Internet, you are simply providing them a powerful and possibly dangerous vehicle without teaching them how to drive.

A new company based in Keller, Texas, GenerationBridge, has developed a new tool MyBridge, which will provide the portal for the connected environment. MyBridge is an online “gated community” that includes protected email, an automatic digital photo manager, address book, shared calendar, customized weather and news, safe web sites, a “Call Me Now” button, and filtering system to protect users from spam, scams and online predators.

Benefits for the owner operators

Keeping the senior engaged – Providing access to the internet keeps the senior interested, learning, and occupied. Studies have shown that seniors who keep their minds engaged live longer and less dependent lives. Providing protected and safe access to the internet opens doors to other communities, the ability to play games and puzzles online and to access content that they are specific ally interested.

Revenue Generation – MyBridge for the owner operator is a “hosted application” of sorts that enables the owner operator to provide a hosted, managed internet service for a monthly fee that can be scaled based on the needs of the resident.

Connections to family members – MyBridge provides an open line of communication to both the resident and their family members. Leveraging email provides documented communications and for remote family members it enables to them to be updated and in communication with the community staff. In addition, getting the seniors online means getting their families more actively involved in their lives and it provides an opportunity to discuss the health of the senior with the family.

Benefits to residents

Keeping them Connected - MyBridge enables residents to connect with one another and their families, make plans and keep them both active and engaged. Community members who engage one another and their families and remain active are more likely to stay in the community.

Keeping them informed – MyBridge is accessible from the comfort of their home, their computer center or anywhere in the world. They can create personal schedules and be alerted via email when schedules change.

Provides a protected online experience – MyBridge enables residents to get online, surf the web, be informed and communicate with their families without having to worry about scammers and spammers.

Provides a voice – through MyBridge, residents are given a voice. They can communicate directly with owner operators or if the community has a web site. The owner operators can setup blogs or sections of the web site that are authored by the residents.

Features

MyBridge includes a list of features that will help the senior while online and help the owner operator communicate directly with their residents.

Protected email – MyBridge provides a protected email environment with controlled email lists that will filter spammers and scammers.

Automatic photo management – MyBridge will automatically file and manage photos sent by family members, the community or friends.

Manageable Calendar - Approved members or the senior can add events to the calendar. That way, everyone is kept up to date on family gatherings, doctor appointments and other critical events.

Safe sites – MyBridge contains a list of over 1,000 safe with the ability to for either family members or staff to add more safe sites to the users list.

Call Me Now button – this button will notify staff or family members that the resident in need of help.

Weather and News – this section of the portal can be adapted for your regional area and will keep the resident informed of any weather alerts.

Finally, MyBridge offers protection and security. A senior who feels safe online and free from threat are likely to spend more time engaged in online activities, games and communicating with relatives.

Technology one way or another will continue to penetrate assisted living facilities. Owner operators that are proactive with technology will be able to more easily communicate with the residents, keep them informed and create a more active community environment. In addition, providing these services will provide a reoccurring revenue stream that likely would have gone to someone else.

Tuesday, June 12, 2007

Aging in Place - New Study Sheds Light on Future of Assisted Living

“The [seniors] housing industry needs to change its sales and marketing message to place more emphasis on these communities as places that enable residents to get more from life, rather than places to receive care. It is not being suggested that grandiose promises of entertainment and excitement be made, but rather the elements that provide a sense of community, friendship, belonging, enjoyment, fun, education and continuing life need to be stressed more.”

That’s one of the conclusions from a new study of the opinions, attitudes, perceptions and behaviors of seniors recently published by the National Investment Center (NIC). This survey updates two earlier waves (in 1997 and in 1998) and so has a historical perspective often sorely lacking in such studies. Based on telephone interviews with 4,511 households headed by someone 60 years of age or older, the survey looks at everything from seniors Internet usage (28%) to what proportion of seniors expect to move into which type of senior housing.

The survey’s data shows that there has been a significant increase in the percentage of seniors who are aware of the different types of housing options open to them. At the same time, there has been a decrease in the perceived desirability of moving into a senior-focused housing community. With one exception: active adult communities.

The data indicates that seniors clearly prefer to age in place—and the average time in their current residence keeps going up. In fact, one of the report’s conclusions is that: “the proportion of households moving to seniors housing communities (particularly the market-rate, non-rent-subsidized seniors housing communities that predominated in serving the 60+ households who participated in this study) appears to be growing more slowly—and in almost all likelihood no faster—than the growth of households in the target age group.”

That’s not totally bad considering that Census Bureau projections show the 85+ population (the most likely consumer of assisted living) growing 21% over the next five years. Yet that’s still less than 4% annual compound growth on a comparatively small base of 1.4 million Americans 85+.

Looking at data from all three survey waves shows that, compared to years past, significantly more 60+ seniors are thinking about “some time” moving to a retirement community but the decision to move is being postponed in favor of aging in place.

The Editorial published in the previous issue of Technology for Senior Housing talked about ways aging consumers will use technology to support aging in place—smart houses, “carebots,” expanded home care services and telemedicine opportunities etc. Clearly, as the NIC study documents, moving to service-intense congregate living communities are not at the top of the preference. What is at the top of the list is “independent living communities.”

First challenge: Stop trying to bring consumers to the care and focus on developing independent living housing that is also smart in both technology and design so it can support the owner/renter’s desire to age in place as long as humanly possible.

Second challenge: Market the social and personal growth opportunities, rather than the care opportunities, made possible by senior congregate living.

[Note on the NIC study: Unfortunately, this excellent study is not available on-line. Copies of the survey and other research conducted by NIC can be ordered through the NIC web site, www.nic.org. The full name of the study is: NIC National Housing Survey of Adults Age 60+, Volume III. NIC, founded in 1991, “facilitates efficient capital formation for the seniors housing and care industries through research, networking, and providing business and financial information.”- Ed.]

Thursday, May 3, 2007

Health Information Technology: Are Long Term Care Providers Ready?

Health Information Technology: Are Long Term Care Providers Ready?

Health Management Strategies, Inc.

April 2007


This report explores the readiness for health information technology (HIT) from the perspective of California's long term care providers: nursing facilities, residential care facilities, and community-based service providers. Four questions are examined to better understand provider readiness or level of preparedness for HIT:
  1. Where do providers think HIT has the most promise to improve care delivery?
  2. What is the state of HIT in long term care?
  3. How ready are providers to invest, implement, and effectively use HIT?
  4. What should providers, policymakers, and community leaders consider as they develop plans to support HIT adoption and use in long term care?

The findings show that the realities of the long term care environment must be taken into account in planning and that they must be addressed during implementation if HIT adoption and use are to be a success. Several next steps are put forth to address identified barriers, make HIT a priority, and increase provider perception of HIT benefits over costs.

For the complete report click here:

http://www.chcf.org/documents/chronicdisease/HITNursingHomeReadiness.pdf


Thursday, April 26, 2007

Connectivity For the Residents in Your Building

Seniors continue to be the fastest growing group of people crossing the digital divide, using the Internet to reach out to their friends and family, explore new interests, take courses, plan travel, and using cyber space to keep mentally and socially active.

Seniors want to be connected; they expect to be able to connect. To attract them to your property, you have to provide connectivity.

Many senior living sites try to meet this connectivity expectation by setting up a couple of computer work stations in a "computer room" or corner of a common room. Residents come to the computer room, log on, and connect; reminding us of the very early days of the telephone, when hotels would have dedicated "telephone rooms" for their guests. But can you imagine asking your residents to come to a "telephone room" whenever they wanted to make a telephone call? The same is true when it comes to using the Internet.

Owners who have dedicated computer rooms in their buildings report that computer rooms do not expand computer/Internet usage beyond the current "active" group of users and do not promote increased social interaction, in fact, residents seek privacy for their Internet "conversations" and are actually less likely to use the room when other users are present.

Like the telephone, an Internet connection belongs in every room. And for the same reasons, privacy, security, comfort, and convenience.For the cost of outfitting a typical computer room, you can give 160 residents the skills and equipment needed to access the Internet from the safety and privacy of their own unit.

Plus, once your building is wired and connected, you, as the owner/operator, can use the system to:

  • Communicate events, reminders, menus, health-related and other appointments, etc. to your residents
  • Cut distribution costs on marketing material
  • Communicate with family member decision-makers and physicians
  • Document staff/resident interactions
  • Generating additional revenue
  • Create activities for the residents to develope content
Enhance your building’s attractiveness and competitiveness by giving all your residents the advantages of Internet connectivity. It’s easy. It’s affordable. It contributes to your uniqueness within your marketplace.

Thursday, April 12, 2007

Cigna Offers Seniors Free Online Health Services


What a fantastic opportunity this is for Cigna Healthcare's senior members. Here's one more reason why your residents need to be connected to the Internet, and trained to use it, so they can become more collaborative with stakeholders in their lives.

Just think what a wonderful benefit this is for seniors who have limited mobility or live far away from their Provider's office. This service truly improves the quality of life for seniors as they age and gives them access to resources they need without having to leave the comfort of their home.

TSH gives Cigna a BIG High Five for launching this FREE service. Cigna really knows how to take care of its aging customers. Hopefully other Providers will follow suit . . . .

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April 11, 2007

Cigna HealthCare for Seniors on Tuesday announced that it will cover electronic visits and other online health services at no cost to patients, the Business Journal of Phoenix reports. Cigna will use McKesson's connectivity system, RelayHealth.

Cigna Medical Group, Cigna's physician network, in mid-2006 began offering online services at its 17 health care centers in Arizona. Patients can use the RelayHealth service to schedule or cancel appointments, refill prescriptions, request lab results or a referral, e-mail their physician and manage their personal health records online.

Senior plan members will be able to access the online health services at no cost, but other Cigna members will be charged a fee, the Business Journal of Phoenix reports.

Bob Carroll, vice president and chief operating officer for Cigna HealthCare of Arizona, said e-visits will improve access for patients who might have limited mobility or transportation options (Business Journal of Phoenix, 4/10).

Tuesday, April 10, 2007

The Future of Assisted Living

Editorial
New Study Sheds Light on Future of Assisted Living
by Berry Brunk

“The [seniors] housing industry needs to change its sales and marketing message to place more emphasis on these communities as places that enable residents to get more from life, rather than places to receive care. It is not being suggested that grandiose promises of entertainment and excitement be made, but rather the elements that provide a sense of community, friendship, belonging, enjoyment, fun, education and continuing life need to be stressed more.”

That’s one of the conclusions from a new study of the opinions, attitudes, perceptions and behaviors of seniors recently published by the National Investment Center (NIC). This survey updates two earlier waves (in 1997 and in 1998) and so has a historical perspective often sorely lacking in such studies. Based on telephone interviews with 4,511 households headed by someone 60 years of age or older, the survey looks at everything from seniors Internet usage (28%) to what proportion of seniors expect to move into which type of senior housing.

The survey’s data shows that there has been a significant increase in the percentage of seniors who are aware of the different types of housing options open to them. At the same time, there has been a decrease in the perceived desirability of moving into a senior-focused housing community. With one exception: active adult communities.

The data indicates that seniors clearly prefer to age in place—and the average time in their current residence keeps going up. In fact, one of the report’s conclusions is that: “the proportion of households moving to seniors housing communities (particularly the market-rate, non-rent-subsidized seniors housing communities that predominated in serving the 60+ households who participated in this study) appears to be growing more slowly—and in almost all likelihood no faster—than the growth of households in the target age group.”

That’s not totally bad considering that Census Bureau projections show the 85+ population (the most likely consumer of assisted living) growing 21% over the next five years. Yet that’s still less than 4% annual compound growth on a comparatively small base of 1.4 million Americans 85+.

Looking at data from all three survey waves shows that, compared to years past, significantly more 60+ seniors are thinking about “some time” moving to a retirement community but the decision to move is being postponed in favor of aging in place.

The Editorial published in the previous issue of Technology for Senior Housing talked about ways aging consumers will use technology to support aging in place—smart houses, “carebots,” expanded home care services and telemedicine opportunities etc. Clearly, as the NIC study documents, moving to service-intense congregate living communities are not at the top of the preference. What is at the top of the list is “independent living communities.”

First challenge: Stop trying to bring consumers to the care and focus on developing independent living housing that is also smart in both technology and design so it can support the owner/renter’s desire to age in place as long as humanly possible.

Second challenge: Market the social and personal growth opportunities, rather than the care opportunities, made possible by senior congregate living.

[Note on the NIC study: Unfortunately, this excellent study is not available on-line. Copies of the survey and other research conducted by NIC can be ordered through the NIC web site, www.nic.org. The full name of the study is: NIC National Housing Survey of Adults Age 60+, Volume III. NIC, founded in 1991, “facilitates efficient capital formation for the seniors housing and care industries through research, networking, and providing business and financial information.”- Ed.]

Friday, April 6, 2007

A Coming Crisis - Fewer Medical Students Choose Geriatrics

Study: Not enough doctors for the aging

WASHINGTON, April 4 (UPI) -- The number of medical students choosing geriatrics is going down at the same time the number of seniors is going up, a new U.S. study says.

By the year 2030, an estimated 70 million Americans will be older than 65, but in the last decade the number of certified doctors specializing in treating older patients has declined from 8,800 to 7,100, according to a study released Thursday by researchers at the University of Cincinnati.

New geriatricians are also not forthcoming, the researchers said. From 1999 to 2006, the percentage of medical students entering family medicine, which includes geriatrics as a subspecialty, dropped 6.3 percent.

In addition, only two-thirds of geriatric fellowship positions were filled last year, the study found.

Doctors in other specialties who sometimes treat aging patients also said their training was inadequate.

The primary reason, according to the authors, is money. In 2006, the average student debt of a new doctor was $113,000. The relatively low salaries for geriatric specialists combined with the additional years of schooling required are discouraging medical students from pursing the field.

The perception that the work is unrewarding is also a factor, said study co-author Elizabeth Bragg, a researcher at the University of Cincinnati.

"Most people think working with older adults is depressing," she said. "Also, the procedures aren't as 'glamorous' as in other specialties," Bragg said. "There needs to be a big shift in attitudes when it comes to care for the older population."

Thursday, March 29, 2007

Microsoft External Aging Summit - March 29 and 30, 2007

This invitation was sent to all Microsoft employees worldwide, who might have some interest in attending a series of presentations by noted luminaries in the fields of Aging, Senior Initiatives, and Technology for Senior Housing. Joining me are notable gurus like Richard Adler, Mary Furlong, and AARP's Mike Lee. This Summit should be a real eye-opening experience for Microsoft. More to come as the presentations unfold.

BB
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To All:

I would like to remind you about our Aging Externals Summit 29-30 March 2007—that’s tomorrow and Friday. If you have ANY interest in the senior-related market, you will NOT want to miss attending one or more of the ten presentations that have been scheduled. Descriptions of each session and the entire agenda is contained in this e-mail.

Please note that a closing keynote by AARP’s Mike Lee has been scheduled for Friday at 4—you’ll shortly receive a Schedule+ for Mike presentation.

The purpose of the summit is to provide Microsoft employees with information from a group of third-party individuals with senior-specific expertise/products. The information/data gathered during the summit will be used for our FY 08 business planning.

Join me in Building 122 tomorrow (or via the phone-866-; Participant code:) or Building 100/1125 (or via the phone-866-; Participant code:) on Friday.

Wednesday, March 28, 2007

Nursing Homes Luring Short-Term Patients

Could this be the beginning of a developing trend?? See below

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By MARC LEVY
Associated Press Writer

March 25, 2007, 6:11 PM EDT

HATBORO, Pa. -- John Smyth needed more than the big flat-screen TV, towel warmers and homelike furniture offered at the Willow Ridge Center to persuade him to stay in the nursing home's rehab unit following knee-joint replacement.

What sold the 70-year-old retired plumber was the ability to sleep, eat and exercise in space separate from the suburban Philadelphia home's long-term patients -- "the really older people," he calls them.

"Both parents died in a nursing home and I guess that sort of put me against it a little bit," said Smyth, a six-inch stripe of metal staples still adorning his garishly swollen right knee.

With billions of dollars at stake, nursing homes across the nation are rushing to reinvent themselves to compete with hospitals and affiliated rehabilitation facilities for short-term, higher-paying patients like Smyth. They are spending hundreds of millions of dollars on renovations and additions and new features like aromatherapy, brightly colored decor, spacious therapy gyms and Internet cafes to try to create a new, warmer, less institutional image.

Most often, they are providing postoperative rehabilitation for knee- and hip-joint patients, but heart attack and stroke victims are also coming in for therapy. Though many are retirees, others are still in the work force and some patients are as young as their 20s.

Offering treatment at lower costs, nursing homes are undeterred by criticism that they do not have the expertise that hospitals do, and that some data show a decline in the quality of their rehab care.

One of the nation's largest nursing-home chains, Toledo, Ohio-based Manor Care Inc., has been among the most aggressive in seeking out short-term patients.

Several Manor Care nursing homes, including one in Boca Raton, Fla., now handle primarily rehab patients and about half of all the patients in the company's 280 nursing homes are now discharged in under a month, said chief operating officer Stephen Guillard.

In its 2005 annual report, Manor Care credited its shifting focus to rehab patients for its revenue growth, which exceeded 6 percent that year.

The prospect of bigger payments has spurred a pace of building unusual for an industry with many properties dating to the 1970s, and which has seen home-based care and assisted-living facilities compete for the older, sicker patients who, while less profitable, have been their core customers for decades.

"Trying to attract a better-paying patient is a major strategy," said Bill Bonello, a Wachovia Securities analyst in Minneapolis who tracks the nursing home industry.

Medicare, the federal health insurance program for the retired and disabled, pays two to three times more per day for its patients than Medicaid, which covers the vast majority of traditional nursing home patients.

"It's a higher-cost business, higher-risk business, but there's a greater opportunity" in rehab than in traditional nursing home care, said Tim Lukenda, president of Tendercare Michigan Inc.

Tendercare's just-opened facility in Suttons Bay, Mich., has fewer beds than is typical of its 29 other nursing homes. But the footprint is larger, with private rooms, a library lounge, interior courtyards and a "Main Street" featuring a beautician, massage therapist, mail room, barber and dining room.

The moves by the nursing home industry represent yet another assault on the hospital industry, which has seen other competitors, such as surgery centers, also siphon off some of its best-paying customers.

Nursing homes have gotten a boost from the government, which in 2004 revised a two-decade-old Medicare rule and toughened enforcement to limit the number of enrollees who can stay in rehab hospitals. Also helping the industry: cost-cutting by managed-care companies and commercial insurers, which look for cheaper alternatives to post-surgery stays in hospitals.

Medicare paid $6.4 billion to rehabilitation hospitals in the 2005 fiscal year, and accounted for 70 percent of all discharges from the facilities, according to the Medicare Payment Advisory Commission, an advisory agency created by Congress.

As payments have shifted, rehabilitation hospitals discharged 18 percent fewer Medicare patients in 2006 than they did in 2004, a drop that is projected to be more than twice as steep in 2009, according to eRehabData, a service of the Washington, D.C.-based American Medical Rehabilitation Providers Association.

Medicare estimates that nursing homes can rehabilitate knee and hip replacement patients for a third and up to nearly half the cost of hospitals. The homes say they can provide care cheaper because they have much lower overhead than hospitals, including in areas such as services, staff and equipment.

Almost half of the nation's nearly 16,000 nursing homes are independently owned, while some others are run by chains with hundreds of facilities in more than a dozen states. Both the independents and the chains are adjusting to the new landscape. In Aurora, Colo., four nursing home operators are adding space for about 250 more rehab patients, including Cleveland, Tenn.-based Lifecare Centers of America Inc., which is building a 74-bed addition.

Renovations and new construction are making some nursing facilities feel more like homes or hotels, with Internet access, flexible therapy schedules and more meal choices. Some boast private rooms and bathrooms, huge therapy gyms and cafe-style eateries.

Salisbury, N.C.-based Lutheran Services for the Aging, which runs five nursing homes in North Carolina, is experimenting with aromatherapy to help transform common shower facilities into spas.

"We feel like we've probably gotten more people who are looking at the environment and want to spend more time and ask questions about how we do things," said Ted W. Goins Jr., Lutheran Services' president. "And I think that will only increase in the future."

Meanwhile, questions about the quality of rehabilitative care in nursing homes remain a concern.

The Medicare Payment Advisory Commission this month cited data that it said showed a falling quality of rehab care at nursing homes.

The commission said that, on average, nursing homes did not discharge as many patients as quickly in 2004 as they did in 2000, and that the number of their patients returning to the hospital for certain conditions rose during that period.

Dr. Andrew Star, an orthopedic surgeon who is the director of joint-replacement surgery at Abington Memorial Hospital in suburban Philadelphia, said rehab patients at nursing homes don't have the same access to therapy equipment or their doctors as they do at hospitals.

"The level of care is not nearly as good," he said.

The American Health Care Association, a Washington, D.C.-based nursing-home advocacy group, said data also exists to show the quality of rehab care at nursing homes is improving. But the association acknowledged that better information is still needed to measure and compare programs.

The nursing home industry says it has made major strides in rehabilitative care, accommodating doctors' visits, adding rehab therapists and nurses, and obtaining new equipment such as wound-closure vacuums and electrical stimulation machines.

Attracting rehab patients has meant catering to a younger generation, many in their 50s and 60s, who have an aversion to what they view as the traditional nursing home.

Kennett Square, Pa.-based Genesis HealthCare Corp., which owns Willow Ridge and 220 other nursing homes, paid particular attention to separating the rehab wing from the long-term patients when it renovated its 10-year-old facility in Hatboro.

"A nursing home used to be where everyone checked in and they didn't check out," said Genesis' public relations director, Lisa Salamon.

Now, she said, many people go to their nursing homes "to learn how to walk and talk. Half the people we take in go home in 27 days."

When Smyth was told before his surgery that he would rehabilitate in a nursing home, he toured three different facilities. Willow Ridge won him over, but some of its extra touches -- such as the brightly decorated shower facility and plush towels -- went unappreciated by Smyth because his stay was to be a week.

"I can't get a real good shower until I get these staples out," Smyth said, "and I'll be home by then."

Copyright © 2007, The Associated Press

Tuesday, March 27, 2007

Technology Factoids

From Wired Seniors, a Pew Internet Project report

  • American over 65 years old, especially older women, are coming online at faster rates than other age groups.
  • Wealthy and educated seniors are most likely to go online.
  • Wired seniors are devoted Internet users; 69% go online on a typical day, compared to 56% of all Internet users.
  • Another study found there is] strong demand from senior citizens for computer and Internet training.
  • A prime reason [for seniors] to go online is to connect with their children and grandchildren.

Click http://www.pewinternet.org/report_display.asp?r=40 to access the entire Pew report.


Senior Connectivity

Seniors continue to be the fastest growing group of people crossing the digital divide, using the Internet to reach out to their friends and family, explore new interests, take courses, plan travel, and using cyber space to keep mentally and socially active.

Seniors want to be connected; they expect to be able to connect. To attract them to your property, you have to provide connectivity.

Many senior living sites try to meet this connectivity expectation by setting up a couple of computer work stations in a "computer room" or corner of a common room. Residents come to the computer room, log on, and connect; reminding us of the very early days of the telephone, when hotels would have dedicated "telephone rooms" for their guests. But can you imagine asking your residents to come to a "telephone room" whenever they wanted to make a telephone call? The same is true when it comes to using the Internet.

Owners who have dedicated computer rooms in their buildings report that computer rooms do not expand computer/Internet usage beyond the current "active" group of users and do not promote increased social interaction, in fact, residents seek privacy for their Internet "conversations" and are actually less likely to use the room when other users are present.

Like the telephone, an Internet connection belongs in every room. And for the same reasons, privacy, security, comfort, and convenience.For the cost of outfitting a typical computer room, you can give 160 residents the skills and equipment needed to access the Internet from the safety and privacy of their own unit.

Saturday, March 17, 2007

AAHSA - Future of Aging Services Conference

For those of you who can't be in Washington DC to attend this conference that starts tomorrow and ends on March 21, the editors of TSH will attempt to bring you the highlights as they occur on site.

The registration information and agenda is located here:

http://fasc2007.experient-inc.com/

Stay tuned for a series of exciting announcements about all the new technology that will be introduced over the next few days.

Friday, March 16, 2007

Seniors & The Internet: The New Mega-Users

It’s a fact. Seniors, especially those over age 65, are flocking to the Internet faster than any other age group. In fact, they’re a large and growing, but untapped, market. Jupiter Media Metrix estimates that the percentage of those over 65 using the Internet will grow 368% over the next four years, from 3.7 million users to 17.3 million (or about one in every four seniors).

What’s driving this trend?

  • First, convenience. Seniors are realizing the convenience of using the Internet. To shop. To track investments. To plan travel. To communicate and collaborate with their children and grandchildren.
  • Second, portability. Seniors are using the Internet to create virtual communities that are independent of where they live so that a move to alternative housing doesn’t led to isolation from old friends. Internet-enabled seniors find it easier to stay in touch with their friends and family members, particularly their grandchildren who might not write or call but will respond to emails.
  • Third, simplified technology. Many seniors are put off by the complexities of having to master a PC in order to connect to the Internet. New technology utilizing a familiar appliance, the TV, makes connecting easier.
  • Fourth, training. A lot of development has gone into creating senior-centric self-paced learning modules that take the mystery out of connecting, setting up an e-mail account, and surfing the Web.
  • Fifth, more senior-centric web sites, including SeniorCenter.com, with content developed for and by seniors. This includes many e-tailers who are now recognizing that, with the growing number of senior Internet users, they need to target the special needs and interests of seniors.

Seniors are just like the rest of us, only older. They want to stay in touch. They want convenience. They want to participate in contemporary life. The Internet allows them to do all of this regardless of where they live. And one of the most exciting developments we’ve seen is the recognition by owner/operators of senior housing communities that providing Internet access to their residents isn’t just an "amenity", it’s a necessity, and a legitimate response to a growing consumer demand.

I'd like to see every senior in America given the opportunity to easily and conveniently get connected. Virtual communities and the socialization that comes with connectivity can do as much, if not more than an aggressive activities program, to keep seniors in multiple-unit housing active and engaged, and therefore happy and healthy,

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Wednesday, March 14, 2007

IT Spending Gap - Acute vs. Post-Acute

I had a conversation yesterday with a leading hospital CIO and he said that most hospitals budget $17,500 per patient bed for IT spending. This only includes the infrastructure and software costs, not medical device hardware like MRIs etc.

In the Long-Term Care industry, facilities are lucky if they can spend one-tenth of that amount per resident. Where is our indsutry going to find the financing to remain competitive in the delivery of healthcare services for the ever-increasing numbers of residents? I'd suggest a letter writing campaign to your elected representatives . . .

Sunday, March 11, 2007

The Hospital Room of the Future and Smart Homes for Elder Care

Will the senior housing industry follow the lead of technologically-savvy hospitals and start building in "smart-home" capabilities? See the latest from the 2007 HIMSS Conference that could show us how to make aging-in-place a more desirable outcome of getting old.